While running a business can be empowering and even invigorating, it can also be downright tedious. One of the critical aspects of business is the operations management. One of the services I provide for you is the creation of an SOP guide, or Standard Operating Procedures guide. This is an online document available to the entire team that documents every task in your business that must be performed more than once. The goal is to have a resource that the entire team can access so that if any one team member is absent, someone else can perform their duties for them simply by following the instructions in the SOP guide.
Another operations service I provide is automation. I’ll go through all of your operational tasks and automate as much as possible, while still enabling the team to keep that personal touch with interactions that touch your clients.